托福TPO1口语task4题目 Reading Part:
One process by which groups may make bad or irrational decisions is known as
groupthink. Individual members of a group attempt to conform their opinions to
what they believe to be the group consensus even though the result may be
negative. There are many reasons why groupthink happens. These include the
desire to be liked,fear of losing a job, or even not wanting to be the one
employee delaying a decision that seems inevitable. These kinds of implicit
pressures to conform lead group members to ultimately make decisions that each,
by himself or herself, might normally not make.
托福TPO1口语task4题目 Listening Part:
Now listen to part of a lecture on this topic in a business management
So, let me tell you about my own experiences when I was working for a
computer company a couple of years ago.
So, one day a co-worker and I suggested we should give our computers a design
make-over: make them look more up-to-date. Market research was showing that new
customers said they would be more interested in buying our computers if they
looked cooler. Our technology was advanced but the outside design looked really
At first, more than half the group supported us. There were a few senior
managers here who didn’t support the design change. One o f the senior manager
said, “Our focus has always been on technology, changing the look is an
Almost immediately, some of our supporters changed their minds! Even my
co-worker changed his mind! When I asked him why after the meeting, he told me
he didn’t want to make a bad impression on the senior managers. He thought that
disagreeing with them might jeopardize his chances of getting a promotion by not
looking like a team-player.
What about me? I hate to admit it, but, after a few hours of discussion, I
started wondering if it was worth everyone’s time to argue about this? As more
people sided with the senior management, I started to feel that I was the only
one holding up the vote. Everyone else seemed to think change wasn’t necessary.
I voted against my own idea in the end.
So we unanimously decided to stay with the current old-looking design. But
this decision ended up costing us a lot of money. That same year, our competitor
came out with a new design that attracted some of our customers and prevented us
from profiting from new customers.
Explain groupthink and its effects. Using the example of the computer
1. Reading keys
(1.2)Definition: sometimes people make bad or irrational decision within a
(1.3)Why do we do it?
(1.3.1) Desire to be liked, fear of losing a job
(1.3.2) Not wanting to be the only one that’s holding up the vote
2. Listening keys
(2.1)Professor and coworker wanted to change the look of their computer
(2.3)Coworker changed his mind
(2.3.1) Did not want to leave a bad impression on the managers
(2.4)Professor changed his mind as well
(2.4.1) Did not want to be the only one that’s holding up the vote
(2.5)They were all wrong
(2.5.1) A competitor came out with a new design that attracted many
The professor talks about groupthink which means sometimes people would make
a bad decision as a group. In the example, the professor and his co-worker
thought they need to change the look of their computers, but managers disagreed.
So his co-worker changed his mind because he didn’t want to leave a bad
impression on the managers by not looking like a team player. In the end, the
professor changed his mind too, because he didn’t want to be the only person
that’s holding up the vote. But they were all wrong, the same year, a competitor
came out with a new design that attracted many of their customers.